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Our privacy policy

We respect your privacy and always take it seriously.

Reach out to us

If you have any questions regarding our privacy policy or need additional information, please reach out to us. Our dedicated customer success team will answer your concern immediately.

privacy policy

last updated: 28 january 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the thebigguysmovingco.com Website (the “Website”) operated by B.G.Moving-Corp., a(n) Limited Liability Company formed in Cambridge, ON, Canada (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Our valued customers speak out about our service

5.0
Based on 99 Reviews
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Alana Mcnichol
5.0
June 5, 2022

Would definitely recommend this company to anyone for moving ! The guys were so professional, quick and fun! Made our move very smooth!

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Amer Almani
5.0
May 24, 2022

Great company and great service. They were professional and handled my move very well.

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Lucas Walker
5.0
April 19, 2022

We hired the BG Moving team for our recent move and we are so happy we did! From the beginning the team was very professional and did a thorough walk through of the home to understand the job at hand. On moving day they showed up early to ensure they were getting started on time and all our items were handled with care. Shane was also very accommodating on schedule as we were also balancing a toddler and a dog during the move and it was important for us to be moved in before dinner and bed time. Thank you BG team for such a great experience!

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Karson Benn
5.0
April 14, 2022

Amazing group of people! Highly recommend.

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Richard Dickson
5.0
April 11, 2022

Fast and efficient what else can i say very happy customer

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Shjon Ip
5.0
March 27, 2022

I needed to move from a high-rise condo in downtown Toronto to a house in another city last October. Katie, Shane, and the BG Moving Corp team were awesome! Great with communication and scheduling. All our furniture and items were treated carefully, and well-protected for transport. A big "thank you" to the BG Moving Corp team! I would easily recommend their services and would look to use them again for any future moving needs.

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Jackie Newcomb
5.0
March 13, 2022

Shane and Dave made my 24 + hr move to Thunder Bay from Kitchener extremely stress free! They just seemed to love what they do and did it well. Moving all the boxes and furniture from a 7th floor condo into their newly wrapped truck like it was EASY. They took great care with everything too. I would highly recommend BG Moving co !! I thought I'd adjusted to leaving Kitchener behind. Now my only regret is that I'll probably not be able to use them again. Good luck guys!

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Kevin Zach
5.0
March 4, 2022

Katie and Brian were great, thanks for getting mom moved as smoothly as possible

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Kevin Zach
5.0
March 4, 2022

Katie and Brian were great, thanks for getting mom moved as smoothly as possible